Privacy Policy

Cactus Bloom Enterprises LLC ("Company," "we," "us," or "our") operates the website located at CactusBloomEnterprises.com and any associated mobile applications or digital services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Services, and describes the rights available to you under applicable privacy law.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our Services.

1. Information We Collect

1a. Information You Provide Voluntarily

We collect information you choose to provide when you interact with us, including:

• Contact information: Your name and email address when you write to us at support@CactusBloomEnterprises.com or submit a support request.
• Account information: If our Services require account creation, we collect a username, email address, and password (stored in hashed form).
• Communications: The content of any messages you send us, including support tickets and feedback.

1b. Information Collected Automatically

When you visit our website or use our applications, certain information is collected automatically by our servers and analytics tools:

• Device information: Device type, operating system, browser type and version, and unique device identifiers.
• Usage data: Pages visited, features used, links clicked, and session duration.
• Network information: IP address, approximate geographic location (city/country level), referring URLs, and timestamps.

1d. Information Collected Through Mobile Applications (iOS)

When you use our iOS applications distributed through the Apple App Store, we may collect additional information depending on the permissions you grant and the features you use:

• Device identifiers: We may collect the Identifier for Vendors (IDFV) — a non-advertising device identifier Apple assigns per developer — to associate app sessions across launches. We do not use the Identifier for Advertisers (IDFA) for ad targeting.
• Push notification tokens: If you grant permission to receive push notifications, Apple provides a device token we use solely to send you notifications you have requested. You can revoke this permission at any time in iOS Settings.
• On-device permissions: Our apps request only the device permissions required for their features (such as camera, photo library, or location). Each permission request explains why it is needed. Granting or denying a permission does not affect your ability to use unrelated features.
• In-app analytics: We use privacy-preserving analytics tools to understand how features are used within our apps. This data is aggregated and does not identify individual users. No data is shared with third-party advertising networks.
• Crash reports: Crash and diagnostic data may be collected automatically to help us identify and fix bugs, subject to your device-level settings in iOS (Settings → Privacy & Security → Analytics & Improvements).

All data collected through our iOS applications is handled in accordance with Apple's App Store Review Guidelines and applicable privacy law. You can review and adjust app permissions at any time in iOS Settings → Privacy & Security.

1c. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services. These include:

• Strictly necessary cookies: Required for the Services to function (e.g., session management). Cannot be disabled without breaking core features.
• Performance cookies: Collect anonymized data about how visitors use the site, helping us identify and fix issues.
• Analytics cookies: Used by third-party tools (such as Google Analytics) to measure traffic and usage patterns. This data is aggregated and does not identify individual users.

You may disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services. Our Services do not respond to "Do Not Track" browser signals at this time.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve our Services.
• To respond to your support requests, questions, and feedback.
• To send transactional communications (e.g., account confirmations, security notices). We do not send marketing emails without your explicit consent.
• To monitor for and prevent fraud, abuse, and security incidents.
• To analyze usage patterns and improve user experience.
• To comply with applicable laws, regulations, and legal processes.
• To enforce our Terms of Service and other agreements.

3. How We Share Your Information

We do not sell your personal information. We do not share your personal information with third-party advertisers or data brokers. We may share your information only in the following limited circumstances:

• Service providers: We engage trusted third-party companies to perform services on our behalf, such as cloud hosting, analytics, and email delivery. These providers access your information only as necessary to perform their functions and are contractually required to protect it.
• Legal compliance: We may disclose your information when required by law, subpoena, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of our company, users, or the public.
• Business transfers: If Cactus Bloom Enterprises LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to the same protections described in this policy.
• With your consent: We may share your information for any other purpose with your explicit prior consent.

4. Cookies and Opt-Out

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences in several ways:

• Browser settings: Most browsers allow you to block or delete cookies through their settings or preferences menu. Refer to your browser's help documentation for instructions.
• Google Analytics opt-out: You may install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics.
• Opting out entirely: You may choose not to use our Services if you do not wish to accept cookies.

We do not use cross-site tracking cookies or share cookie data with third-party advertising networks.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law:

• Support and contact records: Email correspondence and support tickets are retained for up to two (2) years from the date of last contact, or longer if required by law.
• Account data: Retained for the duration of your account and deleted within 90 days of account closure upon verified request.
• Analytics data: Retained per the defaults of our analytics provider (typically 14 months for Google Analytics).
• Legal holds: We may retain certain data for longer periods where required for legal compliance, dispute resolution, or fraud prevention.

You may request deletion of your personal data at any time as described in Section 7 below.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• HTTPS/TLS encryption for all data transmitted between your browser and our servers.
• Access controls limiting who within our organization can view personal data.
• Regular security reviews of our systems and practices.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach affecting your rights or freedoms, we will notify you and the relevant authorities as required by applicable law.

7. Your Privacy Rights

Rights of EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure ("right to be forgotten"): Request deletion of your personal data, subject to certain legal exceptions.
• Right to restriction of processing: Request that we limit how we use your data in certain circumstances.
• Right to data portability: Receive your personal data in a structured, machine-readable format for transfer to another controller.
• Right to object: Object to processing based on our legitimate interests or for direct marketing purposes.
• Right to lodge a complaint: You have the right to file a complaint with your local data protection supervisory authority.

Rights of California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to delete: Request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to opt-out of sale: We do not sell personal information; this right is automatically honored.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

California "Shine the Light" Disclosure (Cal. Civ. Code § 1798.83)

California residents may request, once per calendar year, information about any personal information we disclosed to third parties for their own direct marketing purposes during the preceding calendar year. Cactus Bloom Enterprises LLC does not share personal information with third parties for their own direct marketing purposes. Accordingly, no disclosure list exists to provide. If you have questions about this disclosure, contact us at support@CactusBloomEnterprises.com with the subject line "Shine the Light Request."

How to Exercise Your Rights

To submit a privacy request, email us at:

We will respond to verified requests within 30 days (GDPR) or 45 days (CCPA), with an option to extend by an additional 45 days when necessary. We may need to verify your identity before processing your request.

8. Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 where applicable under local law). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under the applicable age limit, we will delete that information promptly.

If you believe we may have collected information from a child, please contact us immediately at support@CactusBloomEnterprises.com.

9. Third-Party Links

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Cactus Bloom Enterprises LLC. This Privacy Policy applies only to our Services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. We encourage you to review the privacy policy of any third-party service before providing your personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our Services, or applicable law. The "Last Updated" date at the top of this page will reflect when the most recent revision was made. We encourage you to review this policy periodically.

If we make material changes that significantly affect your rights or how we handle your personal information, we will notify you through prominent notice within our Services or by email (if we have your address on file) prior to the change becoming effective. Continued use of the Services after the effective date of any updated policy constitutes your acceptance of that policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to working with you to resolve any concerns about your privacy and our handling of your personal information.